Basic Services

24 Hour Services Guide

CALL 1-866-462-6409 24/7 TO:

  • CHECK YOUR SHARE AND LOAN BALANCES,
  • MAKE CHECK WITHDRAWALS,
  • TRANSFER FUNDS BETWEEN YOUR ACCOUNTS,
  • MAKE LOAN PAYMENTS,
  • INQUIRE ABOUT CLEARED CHECKS,
  • CHECK ON DEPOSITS AND WITHDRAWALS,
  • REQUEST YOUR PREVIOUS YEAR TAX INFORMATION,
  • AND MODEL A LOAN.

WHEN YOU CALL A FRIENDLY VOICE WILL GUIDE YOU THROUGH YOUR TRANSACTION. TRANSACTIONS ARE MADE IMMEDIATELY, ACCURATELY AND CONFIDENTIALLY.

STEP BY STEP: (with a touch tone telephone call 1-866-462-6409)

  1. ENTER YOUR ACCOUNT NUMBER FOLLOWED BY THE # KEY
  2. ENTER YOUR PIN NUMBER FOLLOWED BY THE # KEY
  3. ENTER A TRANSACTION CODE FOLLOWED BY THE # KEY
  4. ENTER AN ACCOUNT SUFFIX CODE FOLLOWED BY THE # KEY
  5. TO END THE SESSION, SIMPLY HANG UP

REMEMBER:

  • THE # KEY MUST BE PRESSED TO CONCLUDE EACH ENTRY
  • THE * KEY WILL PAUSE THE SYSTEM AT ANY POINT
  • PRESSING ** WILL ERASE THE LAST INSTRUCTION YOU ENTERED
  • PRESSING *# WILL REPEAT THE LAST MESSAGE
  • TO END THE CALL HANG UP OR PRESS 99 #
  • ENTER THE EXACT DOLLAR AMOUNT FOR EACH TRANSACTION, INCLUDING CENTS. (FOR EXAMPLE: $100.00 PRESS 10000#)

PIN NUMBERS CAN BE CHANGED AT ANY TIME BY WRITTEN REQUEST TO THE CREDIT UNION. ALL PIN NUMBERS MUST BE FOUR (4) DIGITS.

TRANSACTION CODES:

  • Share Balance Inquiries SB# or 72#
  • Share Draft Inquiries SD# or 73#
  • Share Withdrawals SW# or 79#
  • Share Transfers ST# or 78#
  • Loan Balance Inquiries LB# or 52#
  • Loan Payments/Payoffs LP# or 57#
  • Tax Information TI# or 84#
  • Loan Modeling LM# or 56#

ACCOUNT SUFFIX CONVERSION TABLE:

  • Suffix A is 21# Share Savings
  • Suffix C is 23# Holiday Club
  • Suffix V is 83# Vacation Club
  • Suffix 0 is 10# Checking Account
  • (For checking use the OPER “0”)
  • Certificates of Deposit and IRA and loan accounts will have a variety of
    suffix/number combinations. If you wish, the audio system will automatically
    give you balances on all of your accounts if a suffix is not supplied.

NOTE: Share withdrawals will have the option of picking up the check at the credit union or having the check mailed to your address of record. Audio share withdrawals cannot be sent to a workstation.

FOR A BROCHURE CONTAINING A CHANGE OF PIN NUMBER FORM AND A LISTING OF ALL SUFFIX CODES PLEASE CONTACT THE CREDIT UNION.

Signature Verification

Signature Verification

We are pleased to provide signature verification for our members free of any fees. If you need either service please call ahead so that we may be available at your convenience

  • Notary Public
  • Signature Guarantees

You must be a member in good standing and have a valid signature on file at the credit union. Also, these services are only provided if you appear in person at the credit union, we cannot do any signature verifications through the fax or mail.

Notary Public

Notary Public services are available for members of the credit union free of any service fees. Please contact us prior to visiting the credit union so that we can make sure the Notary is available at your convenience.

Signature Guarantees

If you are an investor in the stock market or someone who occasionally finds the need to complete a stock transaction you will find that you are requested to provide a document with your signature guaranteed. The Credit Union now has the ability to guarantee your signature if you are a member in good standing and your signature is on file with the Credit Union. There are no fees associated with this service. Please call ahead so that we can be available at your convenience.

Traveler Cheques

“AMERICAN EXPRESS TRAVELER CHEQUES…SAFER THAN CASH”

Traveler checks are available at the Credit Union free of any service fee.
We have the basic checks in denominations of 50’s and 100’s. Payment for the checks may be made by cash, check or withdrawal from your share account at the Credit Union.

Denominations

Traveler checks come prepackaged in denominations of 50’s and 100’s

  • 3 Cheque Pac of $50 or $150
  • 5 Cheque Pac of $50 or $250
  • 10 Cheque Pac of $50 or $500
  • 3 Cheque Pac of $100 or $300
  • 5 Cheque Pac of $100 or $500
  • 10 Cheque Pac of $100 or $1000